Welcome toShenzhen Zhongxue Refrigeration Equipment Co., Ltd.!

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Shenzhen Zhongxue Refrigeration Equipment Co., Ltd.

Focus on ice making for 15 years,Professional mastering ice core technology
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    Contact us

    Shenzhen Zhongxue Refrigeration Equipment Co., Ltd.
    Phone:+086 0755-81495556 0755-84195558
    Mobile phone:+8613823344727
    Contact:jimmy Qiu
    Address:Jiapin Industrial Park,Third Industrial Zone,Songtou,Songgang,Baoan District, Shenzhen

    HOME: service


    After sales service

    Zhongxue provides perfect after-sales service for customers, and welcomes customers to provide suggestions and opinions on our work.

    The content of the services we provide is:

    pre-sale service Product consultation Free answers to customer questions about product configuration, performance, model, usage, etc.
    technical consulting Free answers to questions about product working principles, working conditions, selection, etc.
    Design Provide customers with detailed ice making solutions and product quotations according to customer requirements
    Sale service Product design / production Carefully identify customer requirements and tailor the products to customers
    Product production process Implement ISO9001-2008 quality management system to ensure product quality and delivery time
    Product transportation / commodity inspection Help customers to conduct commodity inspection, customs declaration, transportation matters
    Product installation and commissioning Free professional technicians to guide customers in the installation and commissioning of products
    Consumable parts spare Free spare and professional repair tools for customers' vulnerable parts
    Technical Training Free training for customers on the principle of ice making, equipment handling precautions, daily problem handling
    After sales service Warranty service All products are offered to customers for 12 months free warranty from the date of shipment.
    Equipment maintenance Freely develop a complete equipment maintenance plan for customers and provide technical guidance to customers for life.
    Equipment Repair Provide on-site repair service within 24 hours according to customer needs, and repair service abroad
    Parts supply Lifelong spare parts for customers with zero profit

    Training program: Provide online or on-site technical training.
    1. The company regularly organizes after-sales training meetings every year, which are attended by agents and special maintenance dealers and user operators;
    2, according to customer needs, can do regional professional training;
    3. After the installation of the engineering equipment is completed, the user will be free to perform the operation and simple troubleshooting diagnosis training or technical lectures at the project site.
    Maintenance plan:
    1, quarterly maintenance and annual maintenance
    2. Maintenance content: cleaning the evaporator, ice storage and water system; checking the thickness of the ice sheet, detecting and adjusting the hydropower and control components, system pressure detection, etc.
    Product commitment:
    1. Our products have passed ISO9001 certification and are designed and manufactured according to European CE standards;
    2. Our products have obtained a number of production technology patents, and the products are sold to domestic and foreign markets;
    3. Our company's products have an annual inspection plan to ensure the stable and long-term use of the products;
    4. Any defects in design or failure caused by the quality of our products will be recalled when using our equipment, and we will be responsible for recalling the products and bear the costs incurred;
    5. We promise that the contents of the quotation documents provided by the company are true and effective, and that the contractors will strictly comply with the requirements of the products of the bidders and fulfill the contracts after the contract takes effect to ensure long-term friendly cooperation between the two parties;
    6, our commitment: the warranty period is one year. All parts replacement and repair are free during the warranty period.
    Professional after-sales team
    1. Have professional and highly responsible work spirit;
    2. Have rich experience in refrigeration and electrical maintenance;
    3, equipped with professional maintenance tools.
    Technical Support
    SHARE customer service representatives are available from Monday to Saturday, from 8.30 to 18.00.
    Tel: (86) 755-81495556 0755-81495558
    Fax: (86) 755-81495559
    E-mail: zx@zxshare.com

    Contact 24 hours: 13823576685 Blue Manager

    • QQ

    • Shenzhen Zhongxue Refrigeration Equipment Co., Ltd.
    • 深圳市中雪制冷設有限公司
    • Telephone

    • +8613823344727